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Understanding Insurance - Frequently Asked Questions


The Frequently Asked Questions page is grouped into top-level sections for convenience.
Click on the category or type of insurance that your question relates to:





Insurance Information and Answers to
General Questions



Q&A
Is E-Insure Services an insurance company?

Q&A
Why won't the insurance quote application open?

Q&A
How do I get an insurance quote from your website?

Q&A
I need to file a claim on the policy I purchased through e-Insure. How do I do that?

Q&A
But I'm sure I purchased insurance directly from e-Insure. It says so right on my policy!

Q&A
I purchased an insurance policy through e-Insure. How can I get a copy of my policy documents?

Q&A
I'd like to talk to somebody about my policy or billing arrangements. Who do I call?

Q&A
I forgot who issued my policy. Can you help me find out?

Q&A
I applied for an insurance quote several days ago, and haven't received it yet. What should I do?

Q&A
You sent me an e-mail with attachments, and I can't open them. What happened?

Q&A
I am getting lots of junk e-mail. Is E-Insure selling my personal information to advertisers?

Q&A
Maybe so, but a lot of my junk mail comes from somebody@einsure.com. Knock it off!

Q&A
Fine, but what about the mail you do send?

*Don't see your question here? Contact our Customer Service department and get an answer!