Customer Service - Insurance Help

We are committed to providing support and learning about  individual customer needs from the feedback you provide.  Shopping for insurance is not an everyday activity, and your choices determine what types and maximum amount of losses will be covered by a new policy.  Please be sure to indicate to our support team whether you are looking for new insurance or are inquiring about an existing policy, so that we can handle your request effectively.

Please Note: The nature of our service, which enables you to compare insurance prices and policy premiums, prevents us from providing individual insurance quotes by telephone, mail, e-mail, or fax.

Options for Support

    Live Support Chat
    Look for the Live Support icon during normal business hours to speak with a representative now.  Response Time: 1-3 minutes

    Online Help Ticket
    Use the form provided below to submit an electronic request for help or other types inquiries.  Response Time: 1-3 days

    Self Help Portal
    Find answers to the most frequently asked insurance questions by other consumers and business owners.  Response Time: No Wait

Online Help Ticket

Submit a New Request
Email Address 
Type of Request 
Explanation of
Problem or Inquiry 
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and identity we
validate all requests

Notes about calling customer service

Other Ways to Contact Us


  Within USA: (855) 372-7400    
Other Areas: (312) 372-7400
  Monday to Friday: 9am - 5pm CST


  (312) 372-7474


Postal Mail

   c/o E-Insure Services, Inc.
   105 W. Adams St., Suite 1325
   Chicago, IL 60603

Corporate Headquarters (USA)

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